Welcome to SketchTales (“we,” “our,” or “us”).
SketchTales is a mobile application that allows children and families to transform drawings, doodles, sketches, and creative prompts into animated videos, stories, and related creative content using artificial intelligence and animation technologies (the “Services”).
We are committed to protecting the privacy and safety of children and families.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our mobile application, website, and related services.
By using the Services, you agree to this Privacy Policy.
1. Information We Collect
Information You Provide
We may collect information you voluntarily provide, including:
- Name or display name
- Email address
- Account login credentials
- Subscription and billing information
- Customer support communications
- Uploaded drawings, sketches, doodles, photos, or creative prompts
- Optional profile information such as child nickname or age range
We encourage parents and guardians not to upload sensitive personal information or full legal names for children.
User Content and Creative Uploads
The Services allow users to upload drawings, sketches, images, and text prompts to generate animations and creative content.
Depending on the features used, uploaded content may be:
- Processed temporarily to generate animations or videos,
- Stored to enable saving and sharing projects,
- Synced across devices,
- Retained until deleted by the user.
We do not claim ownership of your uploaded content.
AI Processing
Certain features use artificial intelligence or machine learning technologies to generate animations, movement effects, voice narration, stories, or related creative outputs.
Uploaded content is processed solely to provide the requested functionality.
We may use anonymised and aggregated interaction data to improve our Services, but we do not use identifiable children’s content for behavioural profiling or advertising.
2. Information Collected Automatically
When you use the Services, we may automatically collect certain technical information, including:
- Device type
- Operating system
- App version
- Device identifiers
- Language settings
- IP address
- Usage analytics
- Crash reports and diagnostics
This information helps us improve app functionality, reliability, and user experience.
3. Children’s Privacy
The Services are designed for family and child-friendly use under parental involvement and supervision.
We aim to comply with:
- COPPA
- GDPR Article 8 / GDPR-K
- UK GDPR
- Apple Kids Category requirements
- Google Play Families Policy requirements
We do not knowingly collect more personal information from children than reasonably necessary to provide the Services. Similar child-focused privacy commitments are used by comparable family creativity apps.
Parents or guardians may:
- Create or manage child-linked accounts,
- Request deletion of child information,
- Contact us regarding privacy concerns.
If we learn that we have collected personal information from a child without appropriate consent where required, we will promptly delete the information.
4. How We Use Information
We may use information to:
- Provide and maintain the Services,
- Generate animations and creative outputs,
- Save user projects and preferences,
- Improve app performance and reliability,
- Provide customer support,
- Process subscriptions and payments,
- Detect fraud, abuse, or misuse,
- Comply with legal obligations.
We do not sell children’s personal information.
5. Sharing of Information
We may share information only:
- With service providers assisting us in operating the Services,
- With cloud hosting or AI processing providers,
- When required by law,
- To protect the safety, rights, or security of users or others.
We do not permit third parties to use children’s uploaded content for independent advertising purposes.
6. Analytics and Third-Party Services
We may use trusted third-party services such as:
- Firebase
- RevenueCat
- Stripe
- Apple App Store
- Google Play Billing
- Cloud hosting providers
- AI inference providers
These providers process information only as necessary to provide their services.
7. Advertising
The Services do not include third-party advertising.
8. Data Retention
We retain information only for as long as reasonably necessary to:
- Provide the Services,
- Maintain user projects,
- Comply with legal obligations,
- Resolve disputes,
- Enforce agreements.
Users may delete projects or request account deletion at any time.
9. Security
We use reasonable technical and organisational safeguards designed to protect information from unauthorised access, disclosure, alteration, or destruction.
However, no electronic system is completely secure.
10. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your information,
- Correct inaccurate information,
- Delete your information,
- Restrict processing,
- Withdraw consent,
- Request data portability.
Requests may be submitted using the contact details below.
11. International Transfers
Your information may be processed or stored outside your country of residence.
Where required, we implement safeguards for international data transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements.
Updates will be communicated via the App or website with a revised “Last updated” date. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.
13. Contact Us
Email: support@sketchtales.app
Website: sketchtales.app